Digital Agency

Terms and Conditions

1. About Bloom by Neeraj

Bloom by Neeraj is a digital marketing agency providing services including, but not limited to:

  • Search Engine Optimization (SEO)
  • Google Ads Management
  • Social Media Marketing
  • Content Marketing
  • Branding
  • Website Optimization
  • Marketing Consultation
  • Performance Marketing
  • AI-Powered Marketing Solutions

The information provided on this website is intended for general business and marketing purposes only.

2. Eligibility

By using our website or purchasing our services, you confirm that:

  • You are at least 18 years old or legally capable of entering into contracts.
  • The information you provide is accurate and complete.
  • You will use our services only for lawful purposes.

3. Service Agreement

Each project is unique.

The exact scope of work, timelines, pricing, deliverables, and objectives will be agreed upon before the commencement of any paid service.

Any additional work requested outside the agreed scope may require additional charges.

4. Client Responsibilities

To provide the best possible service, clients agree to:

  • Provide accurate information.
  • Share required website or advertising account access when necessary.
  • Respond to requests within a reasonable timeframe.
  • Review and approve deliverables promptly.
  • Ensure that all provided content complies with applicable laws and does not infringe the rights of others.

Project timelines may be affected if required information or approvals are delayed.

5. Payments

Payment terms will be communicated before the project begins.

Depending on the selected plan, payments may be:

  • One-time
  • Monthly
  • Quarterly
  • Annual

Failure to make timely payments may result in suspension or termination of services until payment is received.

All applicable taxes are the responsibility of the client unless otherwise specified.

6. Subscription Cancellation & Refund Policy

Clients may cancel a subscription at any time by contacting Bloom by Neeraj.

Refunds are processed only according to our refund policy.

For annual subscriptions, refunds are calculated based on the unused portion of the subscription period.

Only 33% of the remaining unused subscription value is eligible for refund.

Example:

  • Annual subscription fee: ₹50,000
  • Subscription used: 6 months
  • Remaining value: ₹25,000
  • Refund amount: 33% of ₹25,000 = ₹8,250

Refunds, when approved, will be processed to the original payment method within a reasonable processing period.

No refund will be provided for services that have already been completed or delivered.

7. Results Disclaimer

Digital marketing outcomes depend on many external factors including:

  • Competition
  • Search engine
  • algorithm changes
  • Advertising platform policies
  • Market conditions
  • Customer behaviour

While Bloom by Neeraj follows industry best practices, we do not guarantee:

  • First-page Google rankings
  • Specific traffic numbers
  • Guaranteed sales
  • Guaranteed leads
  • Guaranteed return on investment (ROI)

Past performance does not guarantee future results.

8. Intellectual Property

Unless otherwise agreed in writing:

  • Bloom by Neeraj retains ownership of its methodologies, strategies, templates, designs, reports, and proprietary materials.
  • Clients retain ownership of content and materials they provide.
  • Final deliverables specifically created for the client become the client’s property after full payment, except for any third-party licensed assets.

No material from this website may be copied, reproduced, or distributed without prior written permission

9. Confidentiality

We respect the confidentiality of our clients.

Any confidential information shared during the course of a project will not be disclosed to third parties except:

  • When required by law
  • With the client’s permission
  • When necessary to deliver the agreed services (such as through trusted service providers)

10. Third-Party Platforms

Our services may involve platforms such as Google, Meta, LinkedIn, WordPress, or other third-party tools.

Bloom by Neeraj is not responsible for:

  • Platform outages
  • Account suspensions by third parties
  • Policy changes
  • Pricing changes by advertising platforms
  • Technical failures beyond our control

11. Limitation of Liability

To the maximum extent permitted by applicable law, Bloom by Neeraj shall not be liable for:

  • Loss of profits
  • Business interruption
  • Loss of revenue
  • Loss of data
  • Indirect, incidental, or consequential damages arising from the use of our services or website.

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

12. Website Usage

Users agree not to:

Attempt to gain unauthorized access to the website.
Upload malicious software or harmful code.
Copy website content without permission.
Use the website for unlawful activities.
Interfere with the website’s security or functionality.

13. Marketing Communications

By contacting Bloom by Neeraj, subscribing to our newsletter, or registering for our services, you may receive:

  • Service updates
  • Promotional emails
  • Marketing offers
  • Educational content
  • Newsletters

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.

14. Account Suspension

We reserve the right to suspend or terminate access to our services if a user:

  • Violates these Terms & Conditions.
  • Provides false information.
  • Engages in abusive or unlawful conduct.
  • Misuses our website or services.

15. Force Majeure

Bloom by Neeraj shall not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, cyberattacks, government actions, labour disputes, pandemics, or failures of third-party service providers.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated versions become effective immediately upon publication on this website.

Your continued use of our website or services constitutes acceptance of the revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.

We will make reasonable efforts to respond to your queries promptly.